FAQ

1. How can I place an order?

  • To place an order, simply browse our online store, select the items you wish to purchase, and proceed to the checkout page. Follow the prompts to enter your shipping and payment information to complete your order.

2. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. At this time.

3. What are your shipping charges and delivery times?

  • For orders within the UK, shipping is charged at a flat rate of £1.99, with an estimated delivery time of 7-9 days. International orders outside of the UK incur a flat shipping rate of £6.99, with an estimated delivery time of 7-15 days.We also offer fast shipping everywhere for just £8.50

4. Can I track my order?

  • Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

5. What is your return policy?

  • We offer a 14-day return policy for unused products. If you wish to return an item, please contact our customer service team for further assistance.

6. Do you offer international shipping?

  • Yes, we offer international shipping to select countries. Please check our shipping information page for the list of countries we currently ship to.

7. How can I contact customer support?

  • Our customer support team can be reached at through the contact form on our website. We strive to respond to all inquiries within 5-10 minutes. we are available all hours

8. Are the products on your store authentic?

  • We guarantee the authenticity of all products available on our online store. We work directly with reputable suppliers and manufacturers to ensure the quality and authenticity of the products we offer.

If you have any additional questions or require further assistance, please don't hesitate to reach out to our customer support team.

Feel free to let me know if there are any specific details you'd like to include or if you have any other questions!